This position is responsible for the monitoring and front line diagnosis and problem resolution of the computer based systems provided by the company. This position is part of a 24x7x365 staff that provides frontline communications, monitoring, support, diagnosis, resolution and coordination with other department personnel for second tier support.
Front line problem resolution and coordination of repairs with Department Personnel.
Notification of key customers for the ...
Birmingham client is searching for an IT Project Manager to join their team. PM will oversee a small project or phases of a larger project. To coordinate activities of project team, identify appropriate resources needed, and develop schedules to ensure timely completion of project. To be aware of system scope and project objectives, as well as the role and function of each team member, in order to effectively coordinate the activities of the team. To report to a more senior project manager.
First level technical support for all corporate and remote branch users for handheld devices, Microsoft Office 2007/2013, Windows XP, and Windows 7.
Initial problem determination on hardware, voice over IP phones (VOIP), and software calls.
First call resolution of all inbound calls.
Entry of initial support calls in call tracking database; and entry of updates as information becomes available.
Coordination of the configuration and deployment of new PCs and peripherals at ...
Test Automation Engineer
Warren Averett Staffing is working with a large financial institution in Birmingham who is looking for a Test Automation Engineer to join their team.
The Test Automation Engineer will use object-oriented language to automate manual test cases (80% programming/ 20% business analyst)
Work with a team to integrate automatic test logic into a maintainable modular automation framework.
Report status of automated test runs (pass/fail/block) for useful decision making ...
Mar 25 -
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