Supervises day-to-day operations of specified 1-3 person site. Does not have hiring, firing or job performance responsibility for the personnel on site. At these sites, the employees report directly to the IAM. May run shifts or site solo. Develops, ...
•The Customer Service Specialist provides service and support to established and new, internal and external, customers in a contact center environment.
•The CSS is responsible for handling routine customer service inquiries, as well as escalation calls, related to ...
Reports to a Site Manager, either within the same site or at a parent location and supervises day-to-day operations and staff of specified 1-3 person satellite location or assists with the supervision of a large site or additional shifts. ...
Feb 25 -
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